09:00 – 09:30 | Coffee & Early Morning Networking |
09:30 – 09:40 | Εισαγωγή
Ντάνος Τσάκαλος, Head of Events Marketing Week |
09:40 – 11:00 |
Session 1: How to get a growth and optimization mindset? |
UX, usability, conversion optimization, AB-testing: is it all the same or not? | |
The limitations of UX and usability guidelines | |
The right mindset to be really customer-centric. | |
A proven process and methodology that allows you to identify the weak spots of any website or landing page. | |
11:00 – 11:25 | Networking Break |
11:25 – 12:45 |
Session 2: Discover where your website is leaking money. And fix it. |
It all starts with asking the right questions to your data | |
Scroll and click heatmaps: what you can learn from them. | |
Form analysis: how to improve your forms with form analysis. | |
12:45 – 13:15 | Lunch & Networking Break |
13:15 – 14:35 |
Session 3: Change the behavior of your visitors by discovering their why |
Why it’s important for your brand to understand the why of your visitors | |
How to uncover the motivations, frustrations and dreams of your audience. | |
Targeted surveys: which questions to ask when? Trust me: this method is gold. | |
Why do people buy from you? Why don’t they buy from you? | |
What are their fears and barriers? | |
What is their explicit and implicit motivation? | |
14:35 – 15:55 |
Session 4: Summary per page type. And some UX tips & tricks you didn’t know. |
User testing 101: do’s and don’ts for user testing
AB-testing 101: Avoid these mistakes when doing AB-testing (I made them all) |
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The best UX tips & tricks you didn’t know. | |
16:00 | Συμπεράσματα – Ολοκλήρωση του Masterclass |